Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you fill out our contact form, subscribe to updates, or communicate with us. This typically includes your name, email address, website URL, and the contents of your message.

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, referring URL, and timestamps.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the services you request
• Send service-related communications
• Analyze website usage and improve our offerings
• Comply with legal obligations
• Prevent fraud and maintain website security

3. Cookies and Analytics

Our website uses cookies and similar technologies to function properly and to analyze traffic. We use Google Tag Manager and Google Analytics 4 to understand how visitors interact with our site.

Analytics data is aggregated and anonymized. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

4. Sharing with Third Parties

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and deliver our services, including hosting providers, email service providers, analytics platforms, and automation tools. These providers are contractually required to handle your data securely.

We may disclose information when required by law, court order, or to protect our legal rights.

5. Your Rights

Under Brazil's LGPD (Lei Geral de Proteção de Dados) and similar laws such as the EU GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request portability of your data
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

6. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes. We implement reasonable technical and organizational measures to protect your data, but no internet transmission is 100% secure.

7. International Data Transfers

Our services operate globally. Your information may be processed in countries outside Brazil. When we transfer data internationally, we take steps to ensure appropriate safeguards are in place in compliance with applicable data protection laws.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

For questions, requests, or to exercise your rights under this policy, contact us at:

Email: legal@nexttierseo.com Location: São Paulo, SP, Brazil

We will respond within a reasonable timeframe as required by applicable law.